The emailed ticket said I needed to exchange it for an actual ticket it said they can be exchanged at any shop. I tried 4 shops on the high street and they didn't know what I was talking about. However, I could get on the bus, no problem by scanning the QR code. This mis information should be removed, as we missed a bus whilst trying to get the "correct" ticket. The tour was good though.

I had booked to take the tours on Sunday 9th October but checked at the start of The City Tour on 8th October. There I found that the tickets are valid for 2 days. I therefore took the first City Tour of the day. I could take the Skyline Tour on the Sunday, making my 2 day stay in Bath more relaxed. The drivers and the person issuing the tickets were all most helpful. They became friends. Being able to get on or off the buses at stops of your choosing helps you see more of what appeals to you the most WHEN YOU WANT. The wording online mentions the exchange of vouchers prior to travel. This turned out to be irrelevant and frustrating but was forgotten once I had my ticket. These tours overcome the problem of there not being a 3D version of Google Maps to deal with the city. I often say that to properly see any place is to walk around that place. These tours proved me wrong and were a lot easier on my legs.

Easy to book on line but there was also someone at the stop & on the bus so you could buy tickets. Really helpful drivers. We did the city tour first on the top deck then later sat downstairs and hopped on and off. We also noticed that the skyline tour stopped by our hotel which was very handy after a long day.